So, I walked into clinic this afternoon (i started at lunchtime) and the nurse manager of the clinic approached and said “I hear you had a nice call last night!”
My first thought was that the call service had contacted her with an apology. But, no, it turns out that a really pissed off psychologist was calling because her pager was going off all friggin’ long with calls for our clinic….
It just occurred to me that if I’d been clever, I could have paged that (transposed) number early in the weekend and told the recipient to call me directly if she was bothered again. Then I’d have known to raise h*** with the call center earlier on. On the other hand, the call center supervisor I spoke to Saturday never quite admitted that the number in her system was wrong, so I’d have been going out on a limb there.