‘scuse me?

Ah, people’s attitudes towards their doc.

Had a call from a patient – wanted me to refill a medication.  I had my staff respond by explaining that this medication is intended to be used once only for a very specific type of infection; if she thinks she has this infection again she should set up an appointment so we can test her for it.  If she has it, we should figure out why she’s had it twice in such a short time.  If she doesn’t, we should figure out what’s making her feel bad and give her a more appropriate treatment based on that.

So the return call simply said she understood and had set up an appointment with X specialist to be evaluated.

Excuse me?  I’m good enough to call in medicines (for no compensation) for your own self-diagnoses, but not good enough to actually pay to come see?